Chris Infotainment

Strategic Collaboration Between SIBAN and Roqqu to Boost Blockchain Adoption in Nigeria A significant development has taken place in the Nigerian blockchain and fintech landscape as the stakeholders of the Blockchain Technology Association of Nigeria (SIBAN) have formed a strategic partnership with Roqqu, a prominent African digital finance and blockchain solutions provider. This collaboration marks a key step toward advancing the integration of blockchain technology within the country’s financial ecosystem. The partnership comes after Roqqu was admitted as a corporate member of SIBAN. Both organizations are now working together to accelerate the adoption of blockchain technology and foster a transparent and sustainable digital asset ecosystem in Nigeria. Their joint efforts will focus on three core pillars: education, innovation, and regulatory engagement. Focus Areas of the Partnership One of the primary goals of the collaboration is to enhance blockchain education. SIBAN and Roq...

SBM Bank Kenya Announces Public Auction of Vehicles and Equipment SBM Bank Kenya has announced a public auction of several motor vehicles and a branding printer in major cities including Nairobi, Mombasa, and Kisumu. This initiative aims to sell off assets that are no longer in use by the bank. The auction includes a variety of high-profile vehicles, such as a Range Rover and a Mercedes-Benz, which have attracted significant attention from potential buyers. The bank has set a clear deadline for interested bidders to submit their offers. According to the notice published in the Daily Nation on Friday, August 22, all bids must be received by Friday, August 29. This gives potential buyers a week to prepare their applications and ensure they meet the requirements. How to Participate in the Bidding Process For those interested in bidding, the process is straightforward but requires careful attention to detail. Prospective buyers are required to submit their bids in a sealed envelope mar...

Strategic Upgrade to Enhance Digital Banking Experience Mobilink Bank, one of Pakistan's leading digital microfinance banks, has successfully upgraded its core banking system by transitioning from Temenos' R17 to the R23 release of Temenos' cloud-native core banking platform. This upgrade marks a significant milestone in the bank’s journey towards technological innovation and operational excellence. The transformation was made possible through strategic partnerships with Temenos, a global leader in banking technology, and Systems Limited, a pioneer in digital transformation services. The transition reflects Mobilink Bank's commitment to delivering a customer-centric digital banking experience. The new architecture brings enhanced performance, scalability, and resilience to the banking system. It enables seamless integration of advanced digital features, strengthens security and compliance, and ensures faster transaction processing with real-time responsiveness. These ...

The Rise and Fall of AI in Customer Service The Commonwealth Bank of Australia (CBA) recently faced a significant setback after attempting to replace 45 call center positions with an artificial intelligence (AI) voicebot. The decision, which was initially hailed as a step toward modernization, backfired when the technology failed to handle the surge in customer inquiries. As a result, the bank had to reverse its decision and reintegrate the affected employees into their roles. Initial Plan and Unexpected Consequences In July, the bank announced that it would eliminate 45 call center jobs, replacing them with an AI voicebot designed to manage customer queries more efficiently. At the time, executives claimed that the move would reduce the workload on human staff by handling simpler tasks. However, the plan did not go as expected. Instead of reducing call volumes, the AI system caused a spike in customer interactions, forcing CBA executives to personally take calls to manage the overf...

A Night of Vision and Collaboration for the Future of Education Education leaders, innovators, and financial partners came together at the I&M Bank EduFinance Dinner on August 14 at Ubumwe Grande Hotel. The event, held under the theme “Education, Innovation and the Future of Learning,” aimed to explore how financial solutions, technology, and collaborative partnerships can transform learning outcomes across Rwanda and beyond. Attendees included school owners, teachers, technology developers, and banking executives, all united by a shared vision for reimagining education in a rapidly changing world. I&M Bank CEO Benjamin Mutimura emphasized the pivotal role of education in driving economic growth and societal transformation. He outlined the bank’s commitment to empowering teachers, students, and its own staff through substantial resources. “The impact of education on economic growth is twofold: it increases productivity and drives innovation,” he said. “As we evolve from tradi...

Equity Bank has opened its doors to Kenyan professionals from various fields, inviting them to apply for a range of vacant positions within the organization. As one of the leading financial institutions in East Africa, the bank is seeking skilled individuals to join its team and contribute to its continued growth and success. The recruitment process is being managed through Equity Bank’s official recruitment portal, where candidates are required to submit their academic and professional certificates. The bank has set two key deadlines for applications, with some roles requiring submissions by Friday, August 15, and others allowing until Friday, August 22. This structured approach ensures that all interested and qualified applicants have ample time to prepare and submit their applications. Key Positions Available Equity Bank has announced several critical roles across different departments, including: Risk Manager, Enterprise Risk Responsibilities: Support the head of risk and co...