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Showing posts with the label consumer complaints

Miss Grand International Contestant Faces Trial for Customer Deception

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Miss Grand International 2021, Nguyen Thuc Thuy Tien, along with four other individuals, appeared in court on Wednesday. This marks six months since their arrest for allegedly promoting Kera vegetable gummies through false advertising to deceive customers. Tien, Nguyen Thi Thai Hang, the chairwoman of Chi Em Rot Group, and Pham Quang Linh, a director of the company, were brought to the HCMC People’s Court at 7 a.m. Two additional executives from the company, Le Tuan Linh, CEO, and Le Thanh Cong, director, are also facing trial. Miss Grand International Nguyen Thuc Thuy Tien seen at the HCMC People's Court on Nov. 19, 2025. Photo by VnExpress/Quynh Tran The accused are charged with defrauding customers, a legal offense typically applied to those who falsify the measurement of goods or services or engage in deceptive sales practices. According to the indictment released in mid-2024, Hang, Linh, and others established Chi Em Rot Group with the initial goal of livestreaming and se...

Aussies Frustrated by Global Retailer as Complaints Rise

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Customer Frustrations with Shein’s Delivery Service Frustrated customers of one of the world's largest online fashion retailers have voiced their dissatisfaction with the poor delivery service, claiming they have waited weeks for their orders. Zayna Fletcher shared a video last month after waiting two weeks for her parcel from Shein, delivered by courier, iMile. The delivery service has received hundreds of negative reviews since being chosen by the fashion retailer as its delivery provider in Australia. While Ms. Fletcher's package was sent by Shein to Australia without issue, once it was handed to iMile on August 28, she began receiving notifications about address issues. "I got an email basically saying that my address was incorrect and they couldn't deliver it, so it was gonna be delivered the next day," Ms. Fletcher said. "Fast forward to August 29, I got the exact same email saying that it wasn't being able to be delivered because of an insuffici...