True Medical Council Leads Thailand's Digital Healthcare Future

The Transformation of Thailand's Healthcare System

Thailand's healthcare system is undergoing a significant transformation as technology, data, and collaboration converge to redefine how care is delivered. From artificial intelligence and robotics to cloud platforms and digital IDs, new tools are creating pathways for more accessible, efficient, and patient-centered healthcare. This shift is not just about adopting new technologies but also about reimagining the entire approach to medical services.

A Forum for Reimagining Healthcare

In this context, the Medical Council of Thailand partnered with True Corporation, True Digital, Egg Digital, and True IDC to host the forum 'Reimagine Healthcare: Connected Health, Empowered Lives' at True Digital Park (West). This event brought together participants from the Medical Council's Intermediate and Leadership programmes, along with medical professionals, to exchange insights on how digital innovation can strengthen the country's healthcare and public health systems while improving quality of life in a sustainable way.

Key Drivers of Change

Air Chief Marshal Ittaporn Kanacharoen, secretary-general of the Medical Council of Thailand, emphasized that the "great wave" of technology is rewriting the definition of medicine. He urged doctors to adapt, shifting from being "healers" to becoming "connectors" who link people, data, and technology. He stressed the importance of using data wisely, embracing innovation with an open mind, and ensuring technology reaches everyone through everyday devices.

Dr. Ittaporn described the forum as a "laboratory of future ideas," highlighting three key drivers of change: Connect, by linking knowledge, technology, and compassion; Create, by innovating boldly for healthier lives; and Collaborate, by fostering teamwork across professions. When people, doctors, and technology come together, Thailand will not only have a resilient healthcare system but one that is modern, robust, and leaves no one behind.

Lessons from Norway's Digital Health Model

Sigve Brekke, Group CEO of True Corporation Plc, shared insights from Norway's digital health model. Norway's universal healthcare system, which includes free treatment, personal doctors for all, and mostly public hospitals, underpins an average life expectancy of 82 years. He noted that Norway began its digital transformation nearly 30 years ago with a national digital ID linking health records and prescriptions. Today, 5G and AI enable remote surgeries, real-time ambulance-to-hospital data transfers, AI-driven cancer diagnostics, newborn disorder detection, and even "smart pills" that capture internal images.

Mr. Brekke suggested that Thailand has a unique opportunity to accelerate its digital transformation. With secure digital IDs, unified health records, and strong public-private collaboration, it can build a modern health ecosystem even faster than Norway.

True Corporation's Role in Integrated Digital Technologies

At the forum, Ms. Sarinra Wongsuppaluk, CHRO of True Corporation Plc, reaffirmed the company's role as a telecom-technology leader. She stated that the company is ready to leverage its digital expertise to advance Thailand's healthcare system and improve quality of life for all.

Mr. Natwut Amornvivat, Director of True Corporation and Chairman of True Digital Group, highlighted the Intelligent Robot for thyroid cancer treatment. Developed with King Chulalongkorn Memorial Hospital, the robot reduces medical staff's radiation exposure by up to 25 times while enhancing patient care. He emphasized that innovation is not just about technology but about integrating it into broader processes. New ideas emerge when diverse groups work together.

AI, Cloud, and Digital Tools to Drive Thai Healthcare

Dr. Teeradet Dumrongbhalasitr, CEO of Egg Digital Co Ltd, pointed out that Thailand's vast health data remains underutilized. He stressed that AI and robotics must integrate genetics, behavior, lifestyle, and environmental information to deliver personalized, precise care. He introduced the 5C framework—Connect, Create, Communicate, Convert, and Curate—designed to generate insights, enable targeted treatment, and improve doctor-patient communication.

Tools such as AI image recognition, patient flow analytics, and wellness platforms can ease doctors' workloads, cut costs, and improve patients' quality of life.

The Importance of Digital Foundations and AI Power

Mr. Ekaraj Panjavinin, Chief Digital Officer of True Corporation Plc and President of True Digital Group, delivered a keynote on "Advancing Healthcare Industry: From Technology to Outcomes." He emphasized the importance of strong digital foundations to elevate healthcare, citing intelligent networks, cloud, AI, hospital management tools, and ready-to-use patient services. He stated that technology plays a pivotal role in enhancing care and creating better lives, especially amid growing challenges for medical professionals.

Mr. Thanasorn Jaidee, President of True Internet Data Center, spoke on "New Era of Cloud and AI Computing Power." He urged healthcare providers to align infrastructure choices with clear objectives, prioritizing reliability, scalability, interoperability, data protection, and compliance with the PDPA. He stressed that AI adoption must be supported by secure, flexible, and internationally certified platforms, with continuous monitoring to maximize long-term benefits.

Innovations, he added, must be adaptable, interoperable across systems, and embedded in real-world medical workflows. Only then can technology truly support the future of healthcare.